Refund policy

To ensure the best shopping experience for everyone, please note the following:

  • Exchanges are accepted only in the presence of the delivery representative upon receiving your order.
  • Exchanges are available only for items with a manufacturing defect.
  • Please inspect your order carefully before accepting it.
  • Once the order has been accepted and the courier has left, exchanges and returns cannot be processed.
  • Slight color variations due to lighting or screen settings are not considered manufacturing defects.
  • Orders refused without a manufacturing defect are subject to the shipping fee.